1-4-8 Service Response Guidelines
Did you know one of the reasons we are so unique is our 1-4-8 Service Response Guideline? This helps us ensure timely communication and response to the situation. Quick and accurate response time minimizes your loss expenses.
1 - Within one hour from the notice of the loss, a SERVPRO Franchise Professional contacts the insured to arrange for services to be done.
4 - Within four hours from the notice of the loss, a SERVPRO Franchise Professional is on-site ready to start mitigation services when mitigation is necessary
8 - Within eight hours from the notice of the loss, a SERVPRO Franchise Professional contacts the insurance adjuster to give a verbal briefing of what the job entails and what their plans are moving forward.
Refer to https://www.SERVPRO.com/emergency-restoration to see a water damage timeline on how quickly water damage can take effect of everything from drywall swelling to mold forming.